Stellar’s AI voice agents ensure Q-Park’s customers get immediate assistance for common parking-related requests, allowing Q-Park to reduce average time to resolution and service levels in a cost effective way.
Exceptional customer service that scales.
AI agents that deliver.
Automate the routine 70% of customer requests across Voice, Chat and Email while maintaining an exceptional customer experience, thanks to Stellar’s AI-native customer contact platform.
- 70% autonomous resolution
- 50% cost savings
- Live in weeks
- ISO 27001 & EU native
Powering exceptional customer service at scale for companies like
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Omnichannel
One AI agent platform for all customer service interactions, across voice, email, and chat.
Deploy AI agents that pick up the phone, answer emails, and reply to chat messages alongside your existing team. Allow your team to spend more time on the 30% of requests where personal service truly makes a difference, while Stellar's AI agents autonomously resolve the remaining 70% of requests via incredibly lifelike conversations.
Customers
Powering exceptional customer service at scale for established brands
Stellar’s AI agents have autonomously handled hundreds of thousands of customer conversations for established brands, with tangible results across a wide range of industries, use cases and languages.
70% Autonomous resolution rate
0s Customer wait time for routine requests
50% Operating cost savings
Stellar’s AI voice agents allow Medux and Medipoint’s calling customers to schedule in-store appointments, coordinate home deliveries, and check delivery status updates with 0 wait times.
Vanbreda replaced their existing IVR setup with Stellar to provide a more customer-friendly way to route and authenticate customers, and ensure customers get the correct assistance faster.
Guests calling Landal or Roompot get immediate answers for common questions and are routed to the correct team or park by Stellar’s AI voice agent, which also prepares the correct booking details for employees by authenticating customers while they wait for assistance.
The NVM realtor association’s service office uses Stellar to answer calling their realtor outside of office hours, and register viewing appointments and other requests in their system.
ConsumentenClaim uses Stellar’s AI agents to handle incoming calls and email requests, helping claimants get faster answers to their requests and letting ConsumentenClaim handle peaks in support requests more efficiently.
Stellar Studio
Your control center for AI customer service agents
Stellar’s Studio lets you confidently create and operate your AI customer service agents, and comes with built-in tooling to effectively design, test, deploy and monitor your agents.
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Stellar’s Agent Editor makes it easy to design and iterate on your agents. Define your agent persona, specify the procedures to follow for each request, connect to external APIs, and configure guardrails and evaluation criteria.
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Test your agent in Stellar’s Playground via voice and chat, or evaluate your agent using automated test suites.
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Stellar automates QA for every interaction using a set of built-in evaluation criteria, and allows writing your own custom evaluation criteria. Monitoring dashboards, summaries, automated CSAT scoring, recordings and transcripts help quickly drill down on problem areas.
Integrations
Seamless integration with your existing technology stack.
Stellar integrates with any customer support system, telephony provider, CRM, or REST API to power your AI agents. Instantly integrate with thousands of popular platforms via MCP.
Insights & Reporting
Insights into agent performance, operational bottlenecks, and voice of the customer.
Track AI agent performance, measure what matters to your specific business with custom evaluation criteria, and uncover the trends shaping your customer experience using AI.
Learn more about insights & reporting Security & compliance
Enterprise-grade security and reliability.
Stellar is built with enterprise-grade security and reliability at its core, and trusted by leading enterprises across industries such as insurance, healthcare, retail and hospitality.
- ISO 27001 certified and GDPR compliant
- Zero Data Retention and EU Data Residency contracts with our LLM providers ensure no data is stored by the LLM providers, and all data remains in Europe
- Your data is never used for training the underlying AI models
- A sophisticated combination of deterministic safety layers and LLM-as-a-judge guardrails shields your AI agents from attackers with malicious intent
Combined with a suite of tools to effectively audit, test and monitor your AI agents, you can go to production with confidence.
Visit Stellar’s Trust Center for certification & security controls