Seamless integration with the systems you’re already using.
Integrations let Stellar’s AI agents work alongside your team, inside the CRMs, helpdesks, phone systems and other systems they already use to assist your customers. Your team can continue working in the systems they’re already comfortable with, while Stellar’s AI agents can retrieve specific (customer- or non-customer) data, create or update records in your systems, transfer the conversation to your team, or take any other action needed to resolve a customer request.
Connect with your key support systems.
Allow your team to continue transferred conversations inside their existing support tooling.
When a conversation needs a human touch, Stellar can transfer to your team with full context, including summary and conversation history. Employees can seamlessly resume the conversation in their existing helpdesk exactly where the agent left off.
Easily connect with any platform or custom API.
Powerful integrations. Deterministic safety.
Every integration is governed by multiple layers of deterministic safety mechanisms, giving you the granular control needed to be absolutely certain that your AI agents can never make unintended changes or accidentally expose sensitive data. Guaranteed by design, not by prompting.
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Fine-grained control over action access at every stage of the conversation
Explicitly define which integration actions the agent can invoke at every point. Unlock sensitive actions only when customers have already been fully authenticated.
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Strict state separation
Granular control over which next steps and actions an agent can access at specific conversation states. Prevent unwanted shortcuts, by making it impossible for the agent to bypasses mandatory steps of a conversation.
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Sensitive data shielding
Control exactly which data fields are made visible to the agent, ensuring it only sees what is absolutely necessary. Rely on deterministic API security mechanisms, including bearer token flows, without ever exposing sensitive tokens or unnecessary customer info to the agent.
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Fully isolated LLM-as-a-judge guardrail mechanism
A fully isolated LLM evaluates every step of the conversation against a set of default and agent-specific guardrails, and can transfer, stop, or steer the conversation based on your preference whenever a rule is violated.